Software Developer designing, developing, and implementing software solutions for Kyndryl. Collaborating across teams and ensuring integration with business needs in a flexible environment.
About the role
- Manager leading Customer Success team for Australia's healthtech platform. Driving sales performance and optimizing customer experiences through coaching and metrics ownership.
Responsibilities
- Lead, motivate and develop a team of Customer Success specialists to achieve sales and conversion targets
- Drive customer adoption, reduce time to onboard, and accelerate time to value
- Analyse performance data to identify trends, risks and opportunities
- Own sales process quality, CRM accuracy and continuous improvement initiatives
- Provide clear reporting and insights to senior leadership
- Handle escalations and ensure a consistently high-quality, customer-first experience
- Partner cross-functionally to support growth, referrals and brand reputation across the Attain Group
Requirements
- Proven experience leading inbound sales or customer success teams
- A strong track record of achieving commercial targets
- Advanced sales strategy, coaching and performance management capability
- Confident, empathetic communication and stakeholder management skills
- A data-driven mindset with strong CRM (Salesforce) experience
- Ability to thrive in a fast-paced, evolving environment
Benefits
- Power your career ⚡️
- Access parental leave 👶
- Work with flexibility 🏠
- Flexi Leave Days 🌴
- Take a floating public holiday 🫶🏾
- Be rewarded 🏆
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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