Event Management and Support Specialist working with corporate banking clients on event lifecycle from planning to delivery. Responsibilities include technical support and communications through the Eventogy platform.
About the role
- Working Student Support Agent assisting customers in understanding trading software and addressing financial product inquiries via phone and email. No sales calls involved, customers approach the support team.
Responsibilities
- Assist and onboard customers with the technical details of the trading software
- Answer customers' product-related questions about financial instruments via phone and email
- There are no sales conversations or cold calling — customers approach the support team
Requirements
- Interest in and, where applicable, experience with international financial markets and products (e.g., through personal trading or related academic content)
- Confident communicator when dealing with customers — experience is an advantage
- Excellent German and good English skills, both written and spoken — contact with our partner is in English
- Proficient with Office applications
Benefits
- Flexible working hours to fit your class schedule and attractive compensation
- A multi-week, structured onboarding with individual training from our in-house trainers on our trading platform and financial products, plus extensive practical training with your personal mentor
- Development potential through ownership of projects and expanding responsibilities
- Language courses at heavily discounted rates
- Free snacks and drinks and a daily hot lunch prepared by our chef — options for meat-eaters, vegetarians, and vegans
- An annual training budget of up to €2,000 for professional development related to your role
- Discounts with Urban Sports
- Summer party and Christmas party with the entire office and regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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