Analista de Sucesso do Cliente na Rands, atuando com foco em experiência do cliente e evolução do ciclo de vida dos produtos. Contribuindo para a gestão de indicadores de sucesso do cliente de forma integrada.
About the role
- Trading Support Specialist ensuring customer satisfaction through efficient communication and support at fintech company LYNX. Opportunity to learn about financial products and collaborate on internal projects.
Responsibilities
- Klanten helpen met inlogproblemen en vragen over effectenrekeningen
- Uitleg geven over ordertypes en marginvereisten
- Samenwerken in een team om uitmuntende klantenservice te bieden
- Meewerken aan interne projecten
Requirements
- Diploma in een financiële richting of bereidheid om certificaten te behalen
- Vloeiend in Nederlands en Engels; kennis van Frans is een meerwaarde
- Energiek en klantgericht met goede communicatieve vaardigheden
Benefits
- Een ontspannen en informele werkomgeving
- Correct salarispakket met tal van extralegale voordelen
- Veel verlofdagen
- Hybride werkplek met af en toe mogelijkheid om in een buitenlands kantoor te werken
- Opleidingsbudget voor professionele ontwikkeling
- Regelmatige borrels en uitjes
Job title
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Experience level
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Degree requirement
Location requirements
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