Lead and develop the Global Key Account Coordinators’ team at Constantia Flexibles. Drive process improvements, foster open communication, and support professional growth in an international environment.
About the role
- Sales Analyst ensuring excellent customer service in a global technology company. Involved in quote requests, order tracking, and customer data management.
Responsibilities
- Assegurar a excelência no atendimento aos clientes da Indústria, envolvendo atividades de suporte em solicitação de cotações, acompanhamento dos pedidos desde sua colocação até a efetivação da entrega;
- Realizar análise e gestão da carteira dos clientes;
- Inserir e analisar as reclamações recebidas;
- Controlar e atualizar dados dos clientes no sistema;
- Gerar e monitorar notas de crédito;
- Inserir e conferir programações de clientes (EDI, e-mail e portais), garantindo dados corretos para planejamento e produção;
- Gerar e manter KPIs da área atualizados.
Requirements
- Formação superior completo em Engenharia, Administração, Comércio Exterior, Logística, Relações Internacionais ou correlatas;
- Experiência em Administração de Vendas (atendimento ao cliente);
- Experiência em análise de programações e carteira de vendas;
- Conhecimento em operações logísticas;
- Experiência em SAP e EDI;
- Pacote Office avançado;
- Desejável experiência em Gestão de Projetos e Power BI;
- Inglês Avançado;
- Desejável Espanhol intermediário;
- LIBRAS desejável.
Benefits
- Plano de Saúde e Odontológico;
- Espaço Saúde na Empresa;
- Seguro de Vida;
- Regime de trabalho Híbrido;
- Transporte Fretado;
- Restaurante na empresa;
- Vale Alimentação;
- Licença Maternidade e Paternidade estendida;
- Clube Schaeffler;
- Gympass;
- Estacionamento;
- PLR;
- Short Friday!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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