GM
Junior Customer Service Agent for a modern language school in Berlin handling student inquiries and administrative tasks while providing support via email and phone.
About the role
- Customer Service Administrator handling customer data management and invoicing. Role based in Szczecin office, requiring knowledge of German and English.
Responsibilities
- Preparing reimbursement related documents and prescriptions
- Issuing invoices for payors and customers
- Managing data in a CRM system
- Identifying process improvements and efficiencies
- Building positive working relationships with internal and external stakeholders
Requirements
- Knowledge of Microsoft Office tools
- Knowledge of German (min. B1)
- Knowledge of English (min. B1)
- Min. 1 year of previous work experience in administration
- Ability to work with tight deadlines
- Ability to plan and prioritize tasks
Benefits
- Onsite work from our office in Szczecin
- Flexible working hours, Mon-Fri
- International work environment with Scandinavian culture
- Opportunity to use and develop foreign languages in daily work
- Fantastic work atmosphere full of respect and partnership
- Internal trainings available in CPBC Academy
- Modern workplace
- No dress code zone
- Great company events
- Sports card
- Private medical care
- Transportation co-funding
- Restaurant card
- Holiday bonus and occasional cards
- Delicious coffee and fresh fruits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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