Sales Support Representative providing guidance and support to sellers at Rockwell Automation to optimize their engagement and reduce internal task time. Aiding in coordination with various internal resources and processes.
LT
Hybrid Trading Support Agent – Customer Service Representative
Posted 3 weeks ago
About the role
- Trading Support Agent responsible for customer service and support at financial service company LYNX B.V. Handling inquiries and ensuring customer satisfaction at global markets.
Responsibilities
- You are responsible for delivering excellent customer service to our clients.
- This includes handling customer inquiries and complaints.
- Providing information about our products and services and resolving customer issues via telephone and email.
- There are no outbound sales calls — customers contact you directly.
Requirements
- You have initial professional experience in telephone-based customer contact.
- Experience in banking or financial services is a plus but not required.
- You are interested in international financial markets and financial products.
- You have excellent German language skills, both spoken and written.
- English skills are an advantage.
- You are confident using a PC and have an affinity for the internet and software.
Benefits
- Attractive compensation
- Several weeks of structured onboarding with individual training on our trading platform and financial products by our in-house trainer, plus comprehensive practical training with your personal mentor
- Free snacks, fruit & vegetables, drinks, and a daily hot lunch prepared by our cook — suitable for meat-eaters, vegetarians, and vegans
- Annual training budget of up to €2,000 for professional development related to your role
- Employer-supported in-house language courses at very favorable rates
- 45% employer contribution to company pension plan
- Discounts with Urban Sports Club
- Local and international summer & Christmas parties as well as regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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