Wake is looking for a Solutions Architect to lead technical pre-sales activities in a hybrid role. The focus is on designing robust integration solutions in the e-commerce space.
Responsibilities
Act as the technical reference throughout the entire sales cycle, leading solution assessments, defining scope, and ensuring the technical viability of the most complex proposals.
Conduct in-depth analysis of clients' architectures and design robust integration solutions between the Wake platform and systems such as ERPs, OMS, WMS, marketplaces, payment gateways, and other strategic partners.
Lead and facilitate high-level technical meetings with clients, prospects, and partners, performing advanced requirements discovery, architectural alignment, and risk mitigation.
Create and validate scalable integration architectures, detailed diagrams, technical flows, and documentation guided by best practices and industry standards.
Serve as the strategic link between Commercial, Product, Engineering, and Support, influencing architectural decisions and ensuring that technical needs identified in pre-sales translate into actual deliveries.
Prepare executive and technical documents (architecture, scope, and recommendations) with depth and clarity to support strategic negotiations.
Lead and/or supervise proofs of concept (POCs), fit/gap assessments, integration tests, and technical feasibility validations in complex scenarios.
Act consultatively on opportunities, advising clients on e-commerce best practices, APIs, integration governance, security, and architectural patterns.
Influence the Product roadmap with technical insights gathered from strategic clients and market trends.
Remain a subject-matter expert on emerging technologies, event-driven architecture, integrations, e-commerce ecosystems, and SaaS solutions.
Requirements
Proven senior experience in technical pre-sales, solution architecture, technical consulting, or similar roles within technology, SaaS, e-commerce, or complex integration environments.
Deep knowledge of integrations via REST APIs, webhooks, web services, messaging systems, and modern architectural patterns.
Experience with complex projects involving ERPs, e-commerce platforms, OMS/WMS, payment gateways, and marketplaces, including mapping flows and technical dependencies.
Advanced ability to translate business problems into scalable, resilient technical solutions that align with the client’s environment.
Excellent communication skills to engage with both C-level executives and technical teams, with a consultative approach and the ability to simplify complex topics.
Strong experience in technical documentation, creating architectural diagrams, defining scope, and cross-functional alignment.
Desirable: familiarity with Agile methodologies (Scrum/Kanban) and technical design tools (Lucidchart, Miro, Draw.io, Figma for flows).
Technical English for reading and understanding documentation.
Benefits
Health insurance
Dental insurance
Transportation voucher
Free shuttle service from the João Dias terminal to Locaweb
Meal/Food voucher
Home office allowance
Childcare assistance
Life insurance
WellHub
Férias & Co (company program)
Unlimited access to coffee machines
On-site massage and workplace exercise programs
Extended maternity and paternity leave
Day off
Annual PPR (performance bonus)
Wellness and quality-of-life program
Partnerships with educational and leisure institutions
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