Administrative assistant for the Senior Product & Technology Leadership Team based in India. Provide support for scheduling, meetings, communications, and operational workflows with a focus on engineering leadership.
About the role
- Administrative Assistant supporting leadership and customer service teams at Localiza. Focus on process mapping, optimization, and enhancing customer experiences.
Responsibilities
- Support leaders and teams in customer service and interfacing areas via email, internal and external calls, or other communication channels used at Localiza;
- Map current workflows and processes, identifying opportunities for improvement to contribute to a human-centered, successful customer experience;
- Support the optimization and automation of flows identified in the mappings;
- Assess impacts related to supplier registration in the vehicle service journey and support the management of related actions and follow-ups;
- Innovate, test, and support the implementation of new tools and systems that improve the customer experience and optimize processes;
- Contribute to performance and results analysis for the area;
- Meet the targets established in the current Management Contract by executing the actions set out in the target plan;
- Resolve customer requests and communicate conclusions via email, internal or external calls, or other communication channels used at Localiza;
- Help reduce SLA by completing customer demands preferably before the stipulated deadline, always ensuring quality and a customer-focused perspective;
Requirements
- High school diploma (university degree completed or in progress is a plus);
- Intermediate Microsoft Office skills;
- Experience in B2B and B2C customer relations is desirable;
- Automotive knowledge is a plus;
- Experience with back-office activities.
Benefits
- Profit sharing
- Meal allowance
- Meal voucher
- Health insurance
- Dental insurance
- Gympass
- Private pension plan
- Transportation voucher
- Allya
- Unlimited access to courses from our Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Office Manager I responsible for administrative support and facilities management at BCD Travel in Bangalore. Ensuring smooth operations and efficient environments for employees and clients.
Admin Assistant providing day - to - day administrative and logistical support to the new office in Tashkent, Uzbekistan. Supporting Operations and Finance teams to ensure smooth business operations across Central Asia.
Administrative Assistant role at Construction PCL Inc. supporting daily operations and stakeholder interactions in a fast - growing team within Québec.
Administrative Assistant performing office functions to support machine shop operations at HII. Responsibilities include file maintenance, meeting coordination, and document review.
Assistente Administrativo working in judicial calculations for a leading tech company in Brazil. Responsibilities include deadline control, Excel proficiency, and document analysis.
Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
Provide assistance to management in daily operations at GLOBAL - FINANZ, a leading German financial services provider. Organizing internal processes and maintaining customer communication.
Office Manager at Ekimetrics responsible for office operations and vendor management. Ensuring a welcoming workplace with a focus on sustainability and responsible operations.
Field Office Manager providing administrative support for field operations in a construction environment. Handling HR records, payroll processing, and various employee queries at the Colorado City site.