Private Banking Lending Manager delivering high-quality lending services and solutions for high-value clients in the United Kingdom. Strong focus on compliance and relationship management.
Responsibilities
Deliver lending services to meet customer expectations, ensuring high quality solutions and recommendations within a risk focused environment, creating a ‘centre of excellence’ for lending related products and services.
Proactively manage and build relationships with key internal stakeholders, acting as a trusted business partner.
Identify and resolve shortcomings in compliance and distribution processes to enhance customer service.
Collaborate with lending colleagues to manage important external introducer relationships.
Build and maintain a productive working relationship with Wealth Credit Risk to support the delivery of outstanding customer outcomes.
Provide input into the development of improved procedures to enhance the customer lending journey.
Offer operational support to senior managers through non-routine activities using established programmes and protocols.
Requirements
3+ years experience in complex HNW residential and specialist lending
Proven understanding of the UK residential property market and the services that support it.
Strong relationship management skills as you'll be working across Private Banking, Wealth Credit Risk and introducers
Customer‑first decision‑making with confident judgement in complex lending scenarios
Continuous improvement approach with strong control, documentation and process discipline
Ability to coach others in lending standards and credit reasoning
Comfortable using customer and partner feedback to enhance service
Proactive in sharing knowledge and guidelines across teams
Benefits
A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can tailor to your lifestyle, such as discounted shopping
30 days’ holiday, plus bank holidays
A range of wellbeing initiatives and generous parental leave policies
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