SMB Marketing Manager leading marketing initiatives within Merchant Services at Lloyds Banking Group. Focused on driving engagement and acquisition across the SMB segment with a hybrid work style.
Responsibilities
Develop and implement targeted marketing strategies for SMB customers, leveraging insights from banking and payments trends to position Merchant Services as a trusted partner.
Plan and deliver a wide range of integrated marketing campaigns across digital, social, and offline channels including tradeshows and events to generate qualified leads and support sales conversion.
Be the key interlock between the marketing and SMB sales teams.
Use data analytics and market research to understand SMB needs, optimise campaigns, and improve ROI.
Partner with Product, Sales, Partnerships, RevOps and Digital teams to ensure marketing initiatives align with commercial priorities and product positioning.
Create compelling content and value propositions tailored to SMB audiences, highlighting solutions that address their unique challenges.
Monitor campaign performance, report on indicators, and continuously refine strategies to maximise impact.
Requirements
Strong demonstrable experience in B2B marketing roles, developed within banking, financial services, or Fintech.
Experience in SMB-focused marketing, events management, digital demand generation and sales enablement is highly desirable.
Strong understanding of banking and payments ecosystems, with awareness of emerging Fintech trends.
Ability to manage a broad range of marketing activities, from campaigns and content to events and digital execution.
Proficiency in digital channels, performance marketing, and marketing automation tools (e.g., HubSpot, Salesforce).
Proven ability to work with sales teams to drive prioritisation and deliver impactful enablement programs.
Ability to interpret data and translate insights into actionable marketing strategies.
Skilled at working across teams and influencing partners in a matrixed environment.
Comfortable in a fast-paced, evolving environment with a focus on innovation and continuous improvement.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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