Clinical Implementation Specialist providing education and implementation support on dental technology products. Engaging with clinicians and teams to enhance dental care and outcomes.
About the role
- Implementation Manager overseeing customer experiences for Flow's next-generation accounting ERP platform. Managing end-to-end implementation processes and delivering high-quality support to clients.
Responsibilities
- Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations to get customers live quickly and confidently.
- Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience that sets them up for long-term success.
- Spend significant time on-site with customers, providing hands-on training, guidance, and support as they transition from legacy systems.
- Partner closely with Product and Engineering to translate customer feedback into product improvements, acting as the voice of the customer internally.
- Build and refine implementation playbooks and processes as we scale.
Requirements
- Experience in implementation, customer success, or consulting roles — Ideally in accounting, finance, or ERP software.
- Someone who thrives in front of customers and is comfortable being on-site regularly.
- Strong project management instincts — you can juggle multiple implementations without dropping the ball.
- A collaborative mindset and the ability to work across teams to get things done.
- Comfort with ambiguity — we're building something new, and you'll help define how implementations work as we grow.
- You must have fundamental Accounting knowledge to succeed in this role.
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Clinical Implementation Specialist providing education and training for imaging and CAD - CAM technologies. Enhancing clinical outcomes and supporting internal and external customers with dental technology.
Field Implementation Specialist for Haemonetics overseeing TEG implementations. Responsible for on - site training and project management while requiring extensive travel across the region.
Senior Client Implementation Specialist at Broadridge engaging with clients to deliver solutions in investment management. Focusing on workflow reviews and project management to ensure timely deployments.
Customer Engineer managing onboarding and adoption for Aircall's AI - powered communications platform. Leading customer success initiatives through technical expertise and project management.
Veterinary Software Implementation Specialist training veterinary professionals on ezyVet software. Project managing implementations and delivering webinar - based training while collaborating with internal teams.
Implementation Consultant guiding customers through the software implementation journey at Intelex. Partnering with clients to create tailored, impactful solutions that improve their operations.
Senior Implementation Consultant guiding customers through the deployment of home health and hospice software. Leading implementation phases to ensure successful software adoption across agencies.
Senior Implementation Specialist managing client implementations of AI - driven learning products. Overseeing multiple projects and driving client satisfaction through effective onboarding and support.
API & Implementation Consultant at Wolters Kluwer implementing software and API certifications for clients in Belgium and the Netherlands. Collaborating with internal teams to enhance customer satisfaction and project delivery.