Merchant Support Specialist providing 24/7 customer service and technical support for fintech clients. Involves problem - solving and effective communication with diverse clients.
About the role
- Customer Service professional managing seamless sea freight import operations at L.I.T. Group. Engaging in client consultations and transport service procurement within a dynamic logistics environment.
Responsibilities
- Smooth handling of sea freight import orders
- Advising customers, structuring terms and preparing offers
- Creating bookings with the relevant carriers
- Monitoring shipping schedules
- Procuring transport services
Requirements
- Completed commercial vocational training, e.g., as a Freight Forwarding and Logistics Services Clerk
- Ideally, some initial experience in the described area
- Good command of English (minimum B2 level)
- Confident use of common MS Office applications
- Reliable and efficient working style, able to respond confidently to short-term changes in daily operations
- Team-oriented communication to ensure close and smooth cooperation with customers, partners and internal interfaces
Benefits
- Security and stability: A permanent employment contract in a growth-oriented company with a strong location in Nuremberg.
- Career development: Take advantage of individualized development opportunities and assume responsibility from day one.
- Collaboration and team spirit: Join a family-like team that genuinely lives cohesion.
- Flexibility: Enjoy the option to work remotely/mobile up to 2 days per week.
- Health promotion: Stay fit with our comprehensive health program, including company fitness, corporate health management (BGM), sports events and health days.
- Mobility: Benefit from our bike leasing program via JobRad for environmentally friendly and cost-effective mobility.
- Financial additional benefits: Attractive referral bonuses for “employees refer employees”, exclusive discounts on fashion, leisure, travel & tech, as well as company pension scheme and capital-forming savings contributions.
- Innovation and recognition: Contribute your ideas and benefit from our idea management system with an associated reward program.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Merchant Support Specialist managing merchant inquiries and technical support calls at Nuvei's hybrid workplace. Requires bilingual fluency in French and English with 24/7 availability.
Customer support advisor managing client calls and providing solutions for products or services. Joining Konecta, a top experience center with significant benefits in Lima.
Customer Service Manager leading the West Accounts Team based in Irving, TX. Responsible for team development and delivering best - in - class customer experience in a fast - paced environment.
Customer Service Manager at ASC Engineered Solutions leading the West Accounts Team. Driving strategies for a best - in - class customer experience while managing support team performance.
Customer Service Specialist responding to client inquiries and ensuring service quality at Allianz Ayudhya's Bangkok location. Coaching staff and improving customer service delivery in a call center setting.
Customer Care Officer managing communication inquiries from various stakeholders in Bahrain. Ensuring high standards of customer service and documenting all case details.
Senior Specialist managing customer service operations for Allianz Ayudhya in Thailand. Leading a team to ensure high standards of after - sale service and customer satisfaction.
Customer Service Executive in Kuching supporting insurance customers with inquiries and claims. Collaborating with team members to ensure service standards are met in a branch environment.
Bilingual Customer Service Rep at Allianz Partners providing roadside assistance through phone and back office tasks. Resolve customer inquiries and ensure satisfaction in a timely manner.