Hybrid Customer Service Specialist, Sea Freight Export

Posted last week

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About the role

  • Customer Service team member managing sea freight export and customs process for international logistics company. Responsibilities include customer consulting and overseeing shipping timelines.

Responsibilities

  • Ensure smooth handling of sea freight export and customs clearance orders
  • Advise customers, negotiate terms, and prepare quotes
  • Create bookings with relevant carriers
  • Monitor shipping schedules and sailing dates
  • Procure transport services

Requirements

  • Completed commercial vocational training (e.g., freight forwarding and logistics clerk)
  • Ideally, initial experience in the described field
  • Good English skills (at least B2)
  • Proficient in common MS Office applications
  • Reliable and efficient working style to respond confidently to short-term changes in daily operations
  • Team-oriented communication for close and smooth collaboration with customers, partners, and internal interfaces

Benefits

  • Security and stability: A permanent employment contract with a growth-oriented company at a strong location in Nuremberg.
  • A modern, bright office and comprehensive IT equipment provide a pleasant working environment.
  • Career development: Take advantage of individualized development opportunities and assume responsibility from day one.
  • We support your professional development and offer space for your own ideas and projects.
  • Collaboration and team spirit: Become part of a close-knit team that truly values cohesion.
  • Enjoy a collegial atmosphere with regular team events that foster exchange and collaboration.
  • Flexibility: Enjoy the option to work remotely/mobile up to 2 days per week.
  • We rely on trust and offer a balanced work-life arrangement.
  • Health promotion: Stay fit and healthy with our comprehensive health program, including corporate fitness, occupational health management (BGM), sports events, and health days.
  • Mobility: Benefit from our bike leasing via JobRad to travel in an eco-friendly and cost-effective way.
  • Financial extras: Enjoy attractive referral bonuses through our employee referral program, exclusive discounts on fashion, leisure, travel & technology, as well as company pension plans and capital-forming benefits.
  • Innovation and recognition: Bring in your ideas and benefit from our idea-management system with a reward program. You have the opportunity to take on responsibility and actively drive our growth.

Job title

Customer Service Specialist, Sea Freight Export

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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