Business Continuity Manager Sr. ensuring enterprise resilience through effective planning and training. Collaborating across teams to foster organizational readiness and disaster response strategies.
About the role
- Practice Group Manager providing direction and support in mental healthcare offices. Monitoring performance and ensuring objectives are met for the fastest growing mental health practice.
Responsibilities
- Provide direction, coaching, and support to team members and clinicians in their assigned offices
- Monitor workflow processes, outcomes, clinician/patient satisfaction and performance measures
- Ensure offices are meeting or exceeding established clinical, operational, and financial objectives
- Responsible for financial performance management of the assigned practice group
- Coordinate and oversee responsibilities to ensure assigned offices operate efficiently
- Accountable for monthly performance management and reporting
- Partner and collaborate with shared services teams
- Build a high performing team through selection, training, and performance management
- Directly manage performance and engagement of direct reports
- Support in-office clinician engagement activities
- Oversee escalated patient complaints and partner with clinical/medical leadership to drive resolution
Requirements
- Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required
- Microsoft Office experience
- Strong Excel skills (pivot tables, formulas, etc.)
- Strong technical and analytical skills
- Excellent written and verbal communication skills and ability to handle sensitive and confidential information
- Highly organized with strong attention to detail and accuracy.
Benefits
- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
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