IT Domain Architect managing global Sales domain architecture and driving modernization initiatives in IT systems. Collaborating with business leaders to shape the architectural direction and roadmap.
About the role
- Technical Sales Specialist responsible for promoting and selling Liebherr equipment in Indonesia. Requires strong technical skills and market understanding to drive sales success.
Responsibilities
- Identify and develop new business opportunities for mobile and crawler cranes in Indonesia
- Actively source and qualify leads from: New construction projects, Infrastructure developments, Oil & gas, mining, and industrial sectors
- Build strong relationships with key decision-makers, project owners, and contractors, equipment rental companies
- Support the sales team by providing: Market intelligence, Technical consultation, Early-stage project insights
- Monitor project pipelines and track upcoming crane demand
- Promote and expand aftersales services including: Maintenance contracts, Spare parts sales, Field service and repairs
- Identify opportunities within existing customer base to increase service revenue
- Develop and implement aftersales strategies to improve customer retention and repeat business
- Achieve assigned aftersales revenue and sales targets
- Prepare and present technical proposals and commercial quotations for: Aftersales services, Service agreements, Technical upgrades
- Provide technical consultation to customers on crane operation, maintenance, and lifecycle optimization
- Conduct site visits to assess customer needs and recommend appropriate solutions
- Work closely with service manager and technical teams to ensure accurate and competitive proposals
- Develop and maintain long-term relationships with customers across Indonesia
- Act as a trusted advisor to customers by providing: Technical expertise, Prompt support, Commercial solutions
- Handle customer feedback, complaints, and technical issues in coordination with internal Teams
- Ensure high levels of customer satisfaction and engagement
- Analyse market trends, competitor activities, and pricing strategies
- Identify growth opportunities in both new equipment and aftersales segments
- Provide regular feedback to management on: Market conditions, Customer needs, Competitive landscape
- Support development of business strategies for Indonesia market expansion
- Ensure all activities comply with company HSE (Health, Safety & Environment) standards
- Maintain accurate sales reports, forecasts, and customer records
- Follow company policies, procedures, and ethical standards
Requirements
- Diploma or Technical Certificate in Mechanical, Electrical, Mechatronics, or a related field
- 1–2 years of relevant experience in the heavy equipment industry, fresh graduate are welcome to apply
- Minimum 3–5 years of experience in: Heavy equipment sales or Technical service with commercial exposure
- Proficiency in English and Indonesian (Bahasa Indonesia)
- Good knowledge of Microsoft Office and reporting tools
- Basic knowledge of mobile and crawler cranes and their applications
- Understanding of heavy equipment lifecycle, maintenance, and service requirements
- Proven ability in both sales development and technical solution selling
- Ability to prepare technical-commercial proposals and negotiate with customers
- Strong communication and interpersonal skills
- Customer-focused with strong relationship-building ability
- Self-driven and able to work independently in a dynamic market environment
- Strong analytical and market awareness capability
- Willingness to travel extensively across Indonesia
Benefits
- Health insurance
- Secure job with welfare benefits
- Performance-based pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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