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About the role
- Strategic Account Director at LexisNexis transforming large law firms with AI and analytics. Driving measurable business outcomes through deep partnerships and insights-driven strategies.
Responsibilities
- Partner with large firms to modernize practice delivery, leverage AI responsibly, and drive measurable business outcomes.
- Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers), including major strategic customers.
- Consistently meet or exceed revenue, pipeline, and activity targets through disciplined account planning and execution.
- Develop and maintain a deep understanding of customer business models, financial drivers, legal workflows, and market challenges, and translate those insights into tailored growth strategies.
- Build trusted relationships with senior decision-makers, champions, and influencers across law firms, including partners, library leadership, innovation teams, and C-suite executives.
- Lead consultative, insight-driven sales engagements that uncover customer objectives and deliver differentiated LexisNexis solutions aligned to those priorities.
- Confidently articulate the value of generative AI and advanced legal technologies, connecting innovation to measurable business outcomes, efficiency gains, and competitive advantage.
- Independently design and negotiate customized, multi-product offerings and commercial structures to address complex client needs.
- Conduct regular executive-level status and strategy reviews to assess performance, identify opportunities, and align on long-term partnership goals.
- Deliver compelling, insight-led presentations that clearly articulate ROI, value realization, and strategic impact.
- Capture, synthesize, and relay customer feedback to inform product strategy, roadmap priorities, and market positioning.
- Travel up to 25% to meet clients and attend industry events.
Requirements
- Law degree and 4+ years practice at associate or partner level in a law firm with 50+ lawyers
- Experience in some or all of the following: Innovation, Legal ops, Knowledge management, practice management
- Experience influencing revenue growth, client retention, innovation adoption, or strategic initiatives within a law firm or legal services organization.
- Demonstrated ability to influence senior stakeholders, drive adoption of new approaches, and commercialize ideas within complex organizations.
- Proven success selling complex solutions into large, multi-stakeholder organizations or significant comparable experience influencing senior stakeholders, driving adoption of new approaches, and commercializing ideas within complex organizations.
- Strong working knowledge of generative AI, with the ability to apply AI concepts meaningfully in client conversations.
- Highly organized, self-motivated, and comfortable operating independently in a remote or hybrid environment.
- Demonstrated ability to collaborate cross-functionally and contribute to a high-performing, knowledge-sharing sales culture.
- Deep curiosity about customer needs and a proven ability to convert insights into actionable recommendations.
- Ability to translate technical innovation into clear business value and measurable client outcomes.
Benefits
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
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