Strategic Account Director at LexisNexis transforming large law firms with AI and analytics. Driving measurable business outcomes through deep partnerships and insights-driven strategies.
Responsibilities
Partner with large firms to modernize practice delivery, leverage AI responsibly, and drive measurable business outcomes.
Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers), including major strategic customers.
Consistently meet or exceed revenue, pipeline, and activity targets through disciplined account planning and execution.
Develop and maintain a deep understanding of customer business models, financial drivers, legal workflows, and market challenges, and translate those insights into tailored growth strategies.
Build trusted relationships with senior decision-makers, champions, and influencers across law firms, including partners, library leadership, innovation teams, and C-suite executives.
Lead consultative, insight-driven sales engagements that uncover customer objectives and deliver differentiated LexisNexis solutions aligned to those priorities.
Confidently articulate the value of generative AI and advanced legal technologies, connecting innovation to measurable business outcomes, efficiency gains, and competitive advantage.
Independently design and negotiate customized, multi-product offerings and commercial structures to address complex client needs.
Conduct regular executive-level status and strategy reviews to assess performance, identify opportunities, and align on long-term partnership goals.
Deliver compelling, insight-led presentations that clearly articulate ROI, value realization, and strategic impact.
Capture, synthesize, and relay customer feedback to inform product strategy, roadmap priorities, and market positioning.
Travel up to 25% to meet clients and attend industry events.
Requirements
Law degree and 4+ years practice at associate or partner level in a law firm with 50+ lawyers
Experience in some or all of the following: Innovation, Legal ops, Knowledge management, practice management
Experience influencing revenue growth, client retention, innovation adoption, or strategic initiatives within a law firm or legal services organization.
Demonstrated ability to influence senior stakeholders, drive adoption of new approaches, and commercialize ideas within complex organizations.
Proven success selling complex solutions into large, multi-stakeholder organizations or significant comparable experience influencing senior stakeholders, driving adoption of new approaches, and commercializing ideas within complex organizations.
Strong working knowledge of generative AI, with the ability to apply AI concepts meaningfully in client conversations.
Highly organized, self-motivated, and comfortable operating independently in a remote or hybrid environment.
Demonstrated ability to collaborate cross-functionally and contribute to a high-performing, knowledge-sharing sales culture.
Deep curiosity about customer needs and a proven ability to convert insights into actionable recommendations.
Ability to translate technical innovation into clear business value and measurable client outcomes.
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