Technical Support Specialist assisting with technical issues of healthcare products and providing exemplary service. Join Capsa Healthcare in enhancing patient care and caregiver workflow.
About the role
- Preparation of surgical pathology specimens at Lexington Health. Managing and maintaining the surgical pathology lab area and ensuring accurate patient information entry.
Responsibilities
- Preparation of surgical pathology specimens.
- General maintenance of the surgical pathology preparatory area and keeping a well-maintained and clean area at all times.
- Manages telephones for the receiving and grossing areas.
- Computer specimen entry-edit, which will require the ability to concentrate in a busy area, and to comprehend and interpret medical information with utmost accuracy.
- Computer functions related to patient entry, (registering patients in EPIC), Copath entry, researching on-site patient history, (clinical, radiology exams, and prior treatment), charging, correcting any incorrect information entered into the system.
- Often communicating with outside facilities or offices to collect incomplete patient information or collect patient history.
Requirements
- Minimum Education: High School Diploma or Equivalent
- Minimum Years of Experience: 1 Year of experience in a laboratory setting
- Substitutable Education & Experience: 1 Year of experience can be substituted for an Associate's Degree or a Technical Certification in a health related field
- Required Certifications/Licensure: None
- Required Training: Basic computer knowledge to include Microsoft Office Suite; Interest and skills in biological sciences.
Benefits
- Day ONE medical, dental and life insurance benefits
- Health care and dependent care flexible spending accounts (FSAs)
- Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
- Employer paid life insurance – equal to 1x salary
- Employee may elect supplemental life insurance with low cost premiums up to 3x salary
- Adoption assistance
- LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
- Tuition reimbursement
- Student loan forgiveness
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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