Customer Support Engineer delivering post - sales support and technical assistance for fintech customers. Collaborating with cross - functional teams to enhance customer success and product feedback.
About the role
- Support Analyst providing assistance for Hybris and Linx systems with a focus on incident resolution and user support. Seeking a proactive professional for a challenging project in a hybrid work environment.
Responsibilities
- Work on a challenging project
- Knowledge in supporting Hybris and Linx systems
- Incident handling and resolution
- User assistance and support for business processes
Requirements
- Experience supporting Hybris systems
- Experience supporting Linx systems
- Incident handling and resolution
- User support and operational process support
- Soft skills: Proactivity
- Good communication
- Organizational skills
- Ability to work well in a team
Benefits
- Learning incentive programs (e.g., Udemy)
- Corporate English classes at affordable rates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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