ServiceNow Developer supporting project teams in development and implementation of solutions. Customizing processes and automating IT and business workflows.
About the role
- Senior ServiceNow Administrator managing platform health and strategic direction in an Intelligence role at Leidos. Requires engineering skills and compliance with ServiceNow best practices in Australia.
Responsibilities
- Oversee the configuration and customization strategy ensuring compliance with ServiceNow best practices.
- Manage complex requirements through advanced configuration and scripting.
- Partner with business stakeholders to translate functional requirements into technical specifications.
- Lead the end-to-end upgrade cycle, including release notes review and testing framework oversight.
- Provide technical guidance and code reviews for Junior Administrators, fostering learning and quality within the team.
- Maintain the integrity of the CMDB and monitor overall platform health, proactively addressing performance bottlenecks.
Requirements
- 5+ years of hands-on experience administering and developing on the ServiceNow platform in an enterprise environment.
- Certified System Administrator (CSA) is mandatory.
- Additional certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) in ITSM/CSM/HRSD are highly advantageous.
- Deep expertise in JavaScript, Glide API, Flow Designer, and Service Portal configuration.
- Proven experience managing integrations with third-party systems (e.g., Active Directory, Azure DevOps, Monitoring tools) using Integration Hub or custom APIs.
- Strong understanding of ITIL frameworks and Agile development methodologies.
- The confidence to push back constructively when requirements pose a risk to platform stability, offering alternative solutions that meet business needs.
Benefits
- Competitive Package: Salary commensurate with an SME-level role, including training allowances for maintaining certifications.
- Access to a mature instance with significant investment in advanced modules.
- Flexible hybrid working model that values output over hours in the office.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
ServiceNow Developer crucial in design, development, and customization of solutions at Cencora. Enhancing efficiency and user experience within IT service management processes.
Gestionnaire de données CMDB spécialisé dans la plateforme ServiceNow pour iA Groupe Financier. Garantissant la qualité des données et collaborant étroitement avec les opérations TI.
ITSM and ServiceNow Delivery Manager leading strategic direction and overseeing service delivery in fintech. Managing ServiceNow platform and mentoring support teams in a collaborative environment.
Senior Software Engineer developing and configuring ServiceNow HRSD solutions for AT&T's HR technology team. Collaborating within Scrum teams to enhance employee experiences through innovative HR service delivery.
ServiceNow Product Owner developing ServiceNow solutions for a dynamic ITSM environment. Collaborating with stakeholders and technical teams to ensure platform enhancements meet operational needs.
Senior Software Engineer designing and implementing solutions for ServiceNow’s CSM module at T - Mobile. Collaborating with engineering teams and driving projects to enhance customer experience and operational capabilities.
ServiceNow Platform Lead Administrator managing and supporting the ServiceNow platform for Bank of America. Leading a team of specialists and ensuring application availability while adhering to bank policies.
Software Engineering - Developer at Kyndryl designing and implementing cutting - edge solutions. Collaborating to deliver value faster through innovative development practices.
Junior ServiceNow Developer at Vivicta, helping to build AI - enhanced solutions and enhancing ServiceNow capabilities. Collaborating in an agile environment to deliver backend functionalities and user experiences.