Lead Patient Care Coordinator driving luxury aesthetic sales and mentoring a high-performing team at LaserAway. Deliver exceptional client experiences in a fast-paced aesthetic environment.
Responsibilities
Lead by example in high-ticket aesthetic sales, conducting expert in-person consultations
Coach and develop Patient Care Coordinators (PCCs) to strengthen sales performance, conversion rates, and service standards
Partner with the Location Director to set clinic goals and optimize sales strategies
Educate clients on LaserAways full suite of services, including laser, body contouring, and injectables
Identify upsell and cross-sell opportunities that enhance results and revenue
Oversee front desk operations and maintain an elevated clinic environment aligned with LaserAways brand standards
Support behind-the-scenes operations, ensuring smooth clinic flow and premium client experiences
Requirements
4+ years of experience in consultative or luxury sales, with a track record of exceeding goals
Strong leadership and coaching skills with experience guiding team performance
Passionate about aesthetics, customer experience, and personal development
Polished communicator who thrives in a fast-paced, high-energy environment
Weekend and evening availability required
Benefits
Comprehensive benefits: medical, dental, vision, and 401(k) with company match
Paid time off and employee discounts on services and products
Leadership development and career pathing to Location Director
Full training on all LaserAway services and protocols
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