Hybrid Senior Salesforce Admin

Posted 3 weeks ago

Apply now

About the role

  • Senior Salesforce Admin enhancing business systems for Kinective, transforming fintech services with innovative Salesforce solutions. Collaborating with stakeholders and maintaining comprehensive documentation in a dynamic environment.

Responsibilities

  • Partner with cross-functional stakeholders and Salesforce architect to document business requirements and translate them into scalable technical solutions within Salesforce and other third-party business systems, including Kinective’s PSA tool and marketing automation tool
  • Customize Salesforce and other applications by configuring workflows, process automation, user interfaces and data models
  • Ensure data quality, perform deduplication, and oversee data migrations
  • Maintain comprehensive system documentation, including business process workflows, data flow diagrams, solution architecture and release notes
  • Manage user accounts, roles, permissions and licenses
  • Develop and maintain reports and dashboards to support decision-making
  • Provide ongoing support and troubleshooting for business systems
  • Adhere to university policies, industry best practices, and compliance standards for Salesforce and other systems administration

Requirements

  • 5+ years of Salesforce Administrator experience
  • Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts
  • Experience with marketing automation and PSA tools. Specific experience with HubSpot and Certinia a plus
  • Proficiency in flows, validation rules, reports, dashboards, and user management
  • Experience with Agile project management framework
  • Preference for experience in the banking and financial institution industry in a B2B SaaS environment

Benefits

  • 401(k) plan with company contributions
  • Flexible paid time off and company holidays
  • Generous parental and caregiver leave
  • Comprehensive health benefits including medical, dental, vision, and prescription coverage
  • Life and disability insurance
  • Wellness resources and professional development opportunities

Job title

Senior Salesforce Admin

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job