Remote Telesales Agent providing customer support for Benelux market. Handling inbound calls and explaining warranties while working in a friendly international team.
Responsibilities
Handle inbound calls from Belgian/Dutch customers in French and Flemish
Register new home appliances and customer details
Explain the legal warranty and offer additional insurance
Use your sales and communication skills to meet performance targets
Provide great customer service and share feedback on improvements
Requirements
Fluent in French and Flemish (English or Spanish is a plus!)
A strong communicator with a commercial mindset
Confident in sales and overcoming objections
Customer-focused, proactive, and a real team player
Comfortable with Microsoft tools and working remotely
Benefits
100% remote or hybrid setup (if you live in Madrid)
Competitive salary + performance bonuses
Meal voucher: €202/month
26 + 7 vacation days per year
All equipment provided (laptop, headset, HDMI/USB adapter)
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