About the role

  • HRIS Administrator optimizing ADP Workforce Now for Keystone, a growing insurance brokerage platform. Enhancing operational efficiency and user experience through system management and collaboration.

Responsibilities

  • Analyze support tickets and business requests to identify system improvements and deliver effective HRIS enhancements.
  • Build and maintain automation using Flows, approval processes, and other declarative tools to streamline and optimize HR processes.
  • Configure and manage ADP Workforce Now fields, validation rules, page layouts, and system settings to support evolving business needs.
  • Develop and maintain reports and dashboards that provide actionable insights and support data-driven decision-making.
  • Provide end-user training, documentation, and ongoing support to ensure employees fully leverage ADP Workforce Now and related systems.
  • Support system testing, change management, and deployment activities to ensure accurate, controlled, and seamless updates.
  • Ensure system security, data integrity, compliance, and governance standards are consistently maintained across the platform.
  • Administer and manage user access, roles, permissions, profiles, and licensing to ensure appropriate system usage and security.
  • Collaborate with cross-functional stakeholders to translate evolving business requirements into scalable and sustainable system configurations.
  • Maintain up-to-date documentation of system architecture, configurations, integrations, and processes.
  • Stay informed on ADP Workforce Now best practices, new releases, and enhancement opportunities to continuously improve system performance and user experience.

Requirements

  • Minimum of 5 years of hands-on experience administering and supporting ADP Workforce Now
  • Strong proficiency in Microsoft Excel, including data exports, imports, validation, and manipulation to support reporting and system maintenance
  • In-depth knowledge of ADP Workforce Now architecture, including user roles and permissions, workflows, automation tools, and system configuration best practices
  • Experience developing effective reports and dashboards tailored to business needs
  • Skilled in creating and maintaining clear, accurate, and consistent documentation for system configurations, business processes, and technical specifications
  • Excellent written and verbal communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical audiences
  • Possess an analytical mindset with a strong focus on root cause analysis and the development of scalable, sustainable solutions
  • Ability to handle sensitive and confidential information with discretion and sound judgment
  • Demonstrated ability to prioritize work, meet deadlines, and adapt in a fast-paced, evolving environment
  • Self-motivated, resourceful, and flexible; able to multitask and set priorities while driving toward clarity and solutions
  • Ability to pass a criminal background check, as permitted by law.

Benefits

  • Competitive Salary
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off
  • Paid Holidays

Job title

HRIS Administrator, ADP Workforce Now

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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