Hybrid Senior Sales Advisor – Senior Enrolment Consultant

at Keypath Education

• Job title: Senior Sales Advisor – Senior Enrolment Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Malaysia

About the role

• Senior Sales Advisor: Senior Enrolment Consultant at Keypath Malaysia Office. Leading enrolment efforts while mentoring new team members and exceeding sales targets in a hybrid environment.

Responsibilities

• Drive your sales career forward with Keypath — earn big, lead by example, and empower students to transform their futures.
• Consistently exceed student enrolment targets (both retention and new acquisition)
• Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls)
• Consistently achieve 80%+ call quality
• Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes.
• Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline.
• Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience.
• Stay up to date with program offerings, industry trends, and competitor activity.
• Display deep understanding of the student needs and how partner and program value propositions meet those needs.
• Provide guidance and support during onboarding of new starters.
• Recognise coaching opportunities within the team and work with the Senior Manager for skill enhancement.

Requirements

• Higher education or experience in relevant industries
• A minimum of 5 years of sales experience, preferably across a diverse range of industries.
• Experience within the Education Industry is highly valued.
• Proven ability to understand and prioritize a sales pipeline relative to sales cycle.
• Demonstrated achievement of sales targets or KPIs in previous roles.
• Proven learning agility, quickly comprehending complex product and service offerings and being able to translate to a consultative sales conversation with prospective students.
• Demonstrated horizontal and informal leadership ability, fostering a positive and productive team environment.
• Demonstrated ability to facilitate effective collaboration across teams
• Proven ability to be a champion for team culture, promoting a collaborative and supportive atmosphere.
• Knowledge of partner operations is highly valued, including but not limited to partner policies, processes and program portfolio.
• Ability to thrive in a dynamic, rapidly evolving work environment, displaying a growth mindset that embraces change & implements continuous improvement initiatives.
• Technical Proficiency in Microsoft Office Suite.
• Proficient in using CRM and telephony systems to streamline and enhance operational efficiency.
• Self-motivated and independent, capable of managing tasks effectively with minimal supervision.
• Availability to work on different shifts; standard working hours: Monday – Friday 9AM – 6PM, rotational shifts may be required including occasional late shifts (12PM – 8PM), and Saturday shifts (1-2 times every 2 months).

Benefits

• Hybrid work arrangement
• Competitive compensation package – Base salary plus uncapped individual and team-based incentives
• All necessary equipment for success, including a laptop
• Remote onboarding program to get you up and running
• Access to health and wellbeing programs, including Employee Assistance and Mental Health Days
• Learning and growth opportunities, such as LinkedIn Learning, Career Development Programs, and Learning Labs
• Employee-led initiatives like Culture Club, Team Green, Sustainability, and more
• Company events and activities, both in-office and remote