Customer Success Manager at adjoe GmbH responsible for onboarding and supporting app partners. Collaborating with sales and growth teams to drive partner success in a hybrid work environment.
About the role
- Customer Success Manager facilitating the use of digital platform solutions for Sparkassen. Collaborating with partners and conducting workshops while ensuring successful project management.
Responsibilities
- You play a key role in supporting our partner Sparkassen by assisting them with the implementation and optimal use of our digital platform solutions around real estate.
- You accompany partner Sparkassen in the context of the digital real estate platform.
- You support the Sparkassen in the rollout and usage of digital platform solutions.
- You create informational materials and sales presentations.
- You implement onboarding and optimization projects at Sparkassen on-site as well as remotely and take responsibility for project management.
- You actively collect feedback and pass it on to the product development team to drive improvements and new features.
- You deliver presentations and conduct workshops at professional events.
Requirements
- Completed university degree in a relevant field (e.g., Business Administration, Business Informatics) or vocational banking training with relevant professional experience
- Experience in the real estate and finance sectors, ideally with Sparkassen
- Solid knowledge of project management and customer communication
- Motivation to help shape innovative digital solutions in a dynamic environment with strong potential for personal development
- Flexibility and willingness to travel within Germany for customer projects (occasionally approx. 2–3 times per month).
Benefits
- Remote work option
- Trust-based working hours
- Flexible planning of your 30 days of annual leave with the option to extend your vacation by up to 20 additional days
- Numerous benefits such as a health/wellness budget
- Subsidy for the Deutschlandticket (public transport pass)
- Employee discounts
- Gympass
- Company pension scheme
- External employee counselling (EAP)
- Hypobike
- Hypoport shares
- Group accident insurance
- After-work parties
- Sports programs
- Free drinks/snacks and much more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CRM Executive developing customer - centric email campaigns for ProCook. Collaborating with marketing and creative teams to enhance brand storytelling and retention efforts.
CRM Senior Analyst driving performance through customer engagement and marketing automation strategies. Collaborating with sales, marketing, and technology at Amcham Brasil in São Paulo.
CRM Specialist optimizing HubSpot to enhance client experiences and support internal teams. Leading improvements and providing technical assistance within the CRM system.
Customer Success Manager advising clients on digital production solutions. Responsible for project management and ensuring optimal solution utilization while collaborating cross - departmentally.
Customer Success Associate enhancing client engagement and satisfaction at Green Street through onboarding and support. Collaborating with teams to promote user growth and retention.
Senior Customer Success Manager at Enthuse, engaging with charities to maximize their fundraising goals. Navigating complex relationships and guiding onboarding for success in a B2B SaaS environment.
Customer Success Manager ensuring customer success with AI - driven public tender management platform. Onboarding customers and maximizing their software adoption while collaborating with sales and marketing teams.
Customer Success Manager responsible for maximizing customer value and managing relationships. Leading client onboarding and product adoption for i6's aviation fuel management solutions.
Lead Customer Success team developing strategies to enhance client satisfaction. Oversee projects aligned with customer needs to strengthen retention rates.