About the role

  • Mitarbeiter Vertrieb und Studienberatung supporting students in Düsseldorf. Engaging in academic counseling and CRM system enhancement for lead management.

Responsibilities

  • Active academic advising of prospective students (by phone, digitally and on-site)
  • Qualified support and guidance of prospective students throughout the entire customer journey up to enrollment/application
  • Use and further development of our CRM system HubSpot, in particular: segmentation of leads by target groups, interests and study formats
  • Systematic outreach, follow-up and nurturing of leads
  • Documentation and analysis of advising and sales activities
  • Planning, organizing and conducting information events, advising days, online information evenings and trade fairs
  • Support in the development and implementation of sales and recruitment strategies for degree programs
  • Maintenance of contacts with schools and external education partners

Requirements

  • Completed degree or comparable qualification in communication or sales
  • Professional experience in sales, student advising, the education sector or in advisory-intensive customer contact
  • Very good knowledge of working with CRM systems, ideally HubSpot
  • Strong communication and counseling skills as well as a confident, service-oriented manner
  • Enjoyment of proactive outreach, relationship building and target-group oriented advising
  • Structured, independent and results-oriented way of working
  • Identification with the educational mission of a university of applied sciences and interest in topics such as health, nursing, education or social work
  • You are a team player

Benefits

  • Attractive employment in accordance with the BAT-KF collective agreement with company pension scheme
  • Annual special payment
  • Child allowance where applicable
  • Subsidy for the Deutschlandticket (public transport pass)
  • JobRad (company bike leasing)
  • Many other benefits

Job title

Sales and Student Advising

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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