Responsable Réservations Groupes & Ventes au sein d'OKKO HOTELS, gérant les réservations et développant des stratégies commerciales. Collaborer avec équipes pour fidéliser clients et optimiser performances.
Responsibilities
Manage group reservations: qualify requests, prepare quotes and send commercial proposals for corporate, events and leisure groups, in collaboration with the Revenue Manager.
Handle full file processing: quotes, deposits, rooming list requests, coordination with different departments and act as the primary contact for bookers.
Manage group billing and commissions.
Commercial development: develop effective sales strategies for the group and corporate segments to meet and exceed commercial targets.
Analyze market trends and adjust strategies in collaboration with the Revenue Manager.
Maintain and develop strong client relationships to encourage loyalty and grow the portfolio.
Manage key accounts (corporate and events) through regular meetings.
Conduct sales visits.
Contribute to the hotel’s commercial action plan (PAC).
Prepare regular sales reports for management and recommend areas for improvement.
Participate in the monthly Revenue Meeting.
Provide support to the corporate sales teams.
Requirements
Degree in hotel management, tourism or equivalent
Minimum 2 years’ experience in sales, ideally in groups or events in a travel agency, hotel or in a similar role
Proven skills in reservation management and sales
Excellent written and verbal communication skills
Proficient with IT tools and reservation management systems; ideally experienced with back-office systems
Strong customer service orientation
Ability to meet deadlines and high level of rigour and organization.
Benefits
Generous complementary health insurance for all employees
Sustainable mobility allowance up to €600/year
Access to the Hello CSE platform: discounts, gift vouchers, special offers and cultural activities
100% salary continuation during maternity and paternity leave after successful completion of the probationary period
Staff rate: 30% off accommodation and dining across all group hotels
Friends & Family: 25% off accommodation and breakfast for your guests
Discount at the OKKO HOTELS boutique on all products
Referral bonus of €250 gross for any employee who refers a new hire
Regular training to continue growing and develop your skills
Take part in an ambitious and committed project
Be part of a close-knit team where professionalism goes hand-in-hand with enjoyment
Grow within a human-scale group where trust and initiative are valued
Enjoy seminars and social events to strengthen team bonds
Thrive in a caring, agile corporate culture focused on development
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