Manager for Exceptions Processing and Document Control in the Revenue Department of Illinois. Supervising operations, ensuring data accuracy, and leading staff in document control.
Responsibilities
Plans, monitors, and directs the activities of the Exceptions Processing and Document Control Section.
Serves as a full line supervisor.
Directs, coordinates, and participates in a variety of special projects as instructed by the Bureau or Division Manager.
Serves as liaison with intra-agency sections, units, and outside vendors to resolve discrepancies and effect corrections.
Assists higher level staff in the development of operational improvements like alpha-numeric input and verifying procedures, program changes, setting standards for uniform input, coding techniques, and workflow.
Prepares daily progress, machine utilization, and efficiency reports.
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Requirements
Knowledge, skill, and mental development equivalent to completion of high school.
Three years of system operations and/or control experience.
One (1) year of experience supervising and directing staff in the operation and system monitoring of computer equipment.
Two (2) years of experience editing completed batches of work, reviewing edits, batches, and printouts for accuracy.
Two (2) years of experience maintaining a variety of production logs and statistics.
Two (2) years of experience establishing and maintaining document controls to regulate volume, accuracy, and quality of work performed.
Intermediate proficiency using Microsoft Excel or similar spreadsheet software.
One (1) year of experience assigning and reviewing work of subordinate staff.
One (1) year of experience developing, installing, and evaluating new and revised methods and procedures.
Benefits
37 ½ hour work week
Paid time off for vacation, sick, or personal leave
Thirteen holidays
Pension and other retirement benefits
Tuition reimbursement
Insurance eligibility on day one (medical, dental, vision and life)
Job title
Exceptions Processing, Document Control Section Manager – Data Processing Supervisor II
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