Onsite Exceptions Processing, Document Control Section Manager – Data Processing Supervisor II

Posted 1 hour ago

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About the role

  • Manager for Exceptions Processing and Document Control in the Revenue Department of Illinois. Supervising operations, ensuring data accuracy, and leading staff in document control.

Responsibilities

  • Plans, monitors, and directs the activities of the Exceptions Processing and Document Control Section.
  • Serves as a full line supervisor.
  • Directs, coordinates, and participates in a variety of special projects as instructed by the Bureau or Division Manager.
  • Serves as liaison with intra-agency sections, units, and outside vendors to resolve discrepancies and effect corrections.
  • Assists higher level staff in the development of operational improvements like alpha-numeric input and verifying procedures, program changes, setting standards for uniform input, coding techniques, and workflow.
  • Prepares daily progress, machine utilization, and efficiency reports.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Requirements

  • Knowledge, skill, and mental development equivalent to completion of high school.
  • Three years of system operations and/or control experience.
  • One (1) year of experience supervising and directing staff in the operation and system monitoring of computer equipment.
  • Two (2) years of experience editing completed batches of work, reviewing edits, batches, and printouts for accuracy.
  • Two (2) years of experience maintaining a variety of production logs and statistics.
  • Two (2) years of experience establishing and maintaining document controls to regulate volume, accuracy, and quality of work performed.
  • Intermediate proficiency using Microsoft Excel or similar spreadsheet software.
  • One (1) year of experience assigning and reviewing work of subordinate staff.
  • One (1) year of experience developing, installing, and evaluating new and revised methods and procedures.

Benefits

  • 37 ½ hour work week
  • Paid time off for vacation, sick, or personal leave
  • Thirteen holidays
  • Pension and other retirement benefits
  • Tuition reimbursement
  • Insurance eligibility on day one (medical, dental, vision and life)

Job title

Exceptions Processing, Document Control Section Manager – Data Processing Supervisor II

Job type

Experience level

Mid levelSenior

Salary

$59,448 - $65,388 per year

Degree requirement

High School Diploma

Location requirements

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