Customer Service Technical Representative working at Tornatech's Laval plant. Assisting American customers with technical queries and after - sales service issues in a dynamic environment.
RC
Onsite Sales Support Representative
Posted yesterday
About the role
- Sales Support Representative at RNDC, collaborating with sales team to manage order delivery and customer support. Building strong relationships and ensuring effective merchandising in the wine and spirits industry.
Responsibilities
- Collaborating with the Sales Lead/Inside Sales Representative to ensure their orders are properly delivered, merchandised, and priced.
- Assisting with customer needs, submitting replenishment orders, and building good working relationships with account personnel.
- Helping customers with stocking shelves, resetting coolers, and creating displays for their purchased products.
- Solidifying strong customer relationships.
- Working with customers to understand areas where support is needed and providing this help (i.e. will calls, POS delivery, etc.).
- Placing prices and descriptive signs on product.
- Checking account’s on-hand inventory and submitting replenishment orders to fill gaps.
- Preparing and maintaining displays.
- Accurately sorting, labeling, and storing goods.
- Maintaining merchandising reports.
- Surveying the account for merchandising opportunities and presenting promotional activities/material that will improve their representation in the store.
- Reporting competitive activity and pricing as it occurs to immediate supervisor.
- Covering open sales territory, as needed and as applicable, due to absence or vacation.
Requirements
- High school diploma or general education degree (GED) preferred.
- 1-3 months related experience and/or training; or equivalent combination of education and experience.
- Requires a current, valid state drivers license, and ability to meet vehicle insurance requirements as defined by the company.
- Product knowledge applicable to wine and spirits industry.
- Experience stocking shelves and understanding of how to create product displays.
Benefits
- 401(k) with company matching
- Medical, dental and vision benefits*
- Generous paid time off program – work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
- Paid volunteer time
- Paid parental leave
- Paid caregivers leave
- Fertility benefits
- Paid training
- Company paid life insurance, short-term disability, and company-paid holidays
- Associate resource groups, and diversity, equity, and inclusion programs available for all associates
Job title
Job type
Experience level
Salary
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Degree requirement
Location requirements
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