Tier 3 Production Support Specialist providing technical support in healthcare technology. Enhancing customer experience by addressing software - related inquiries and issues across the production environment.
About the role
- Intern supporting Customer Support processes and project planning at BMW. Engaging in training development and international collaboration with the BMW Group.
Responsibilities
- You support our team in planning and managing exciting projects, in particular the design of dealer qualification programs.
- You also contribute to the initial implementation of new training concepts in train-the-trainer events and get to know the international BMW Motorrad training community.
- In addition, you support the strategic development of performance management for Service, Parts and Accessories.
- You also contribute to operational support in the aftersales business and liaise with external agencies, suppliers, international subsidiaries and central specialist departments of the BMW Group.
- You assist in creating presentations and communication materials as well as preparing committees and workshops.
Requirements
- Currently enrolled in a degree program in Economics, Industrial Engineering, Economics/Business Administration, Communications, or a related field.
- Confident user of MS Office, especially Excel and PowerPoint.
- Interest in data-mining techniques and an affinity for numbers and data structures.
- Strong teamwork and communication skills and analytical thinking.
- Affinity for motorcycles.
- Business-fluent German and English skills.
Benefits
- Comprehensive mentoring and onboarding.
- Personal and professional development.
- Flexible working hours.
- Mobile/remote working.
- Attractive and fair compensation.
- Student apartments (subject to availability; Munich location only).
- And much more — see bmw.jobs/waswirbieten
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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