Customer Service Technician at Affinity Water managing below ground network operations and ensuring quality customer experience in Bushey. Reporting and investigating enquiries while preserving water quality and regulatory standards.
About the role
- Customer Service Administrator processing customer orders for Teleflex. Requires fluency in Spanish and/or Portuguese along with experience in a fast-paced environment.
Responsibilities
- Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, etc., are processed accurately and promptly upon receipt
- Order entry
- Returns: ensure that returns are processed in a timely manner
- Credit and debit memo processing
- Delivery processing
- Invoice processing
- Price review
- General data entry activities relating to the order to cash process
Requirements
- Language skills – Fluent Spanish and/or Portuguese required
- Language skills - Fluent English required
- 1-2 years’ experience working in a fast-paced customer service department, preferably within a multi-national environment
- Accurate with a strong attention to detail and good time management skills
- Ability to work to tight deadlines in a fast-paced department
- Flexibility and willingness to work outside of regular hours if required
- Good computer skills; Knowledge of Microsoft Office tools and SAP an advantage
- Strong collaboration and influencing skills – both internally and externally
- Excellent communication skills – both written and verbal.
Benefits
- Teleflex is an equal opportunity employer.
- Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community.
- Diversity fosters innovative thinking and entrepreneurship.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Technician ensuring water quality and customer satisfaction by managing below ground networks for Affinity Water. Responsible for investigations and operational decision - making in Harlow.
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