Customer Success Manager at Black Duck Software, Inc. supporting enterprise software adoption and renewal targets using a digital - first engagement strategy.
IK
Hybrid Junior CRM Consultant
Posted 3 weeks ago
About the role
- Junior CRM Consultant implementing and optimizing CRM platforms like HubSpot and Dynamics for clients in Germany. Engaging in technical setups, process customization, and client training.
Responsibilities
- Technical implementation: You will take responsibility for implementing and configuring HubSpot and Dynamics CRM platforms tailored to our clients' needs.
- Process optimization: You will translate client requirements into customized CRM processes and optimize their marketing, sales, and service workflows.
- Automation & efficiency improvements: You will design and implement automated processes that help our clients increase efficiency in areas such as campaign management, lead generation, and reporting.
- Training & support: You will support clients' marketing and sales teams and ensure that solutions are used optimally.
- Innovation: You will stay up to date with the latest trends related to HubSpot, Microsoft Dynamics, and relevant third-party integrations.
Requirements
- Practical experience in digital marketing: You have worked in a consulting or specialist role, ideally in an agency environment or IT consultancy.
- Solid CRM knowledge: You are familiar with platforms such as HubSpot, Salesforce, and Dynamics and can use them effectively.
- Strong communication skills: You can clearly and understandably convey complex concepts in both German and English.
- Business-minded: You have a good sense for business development and can create persuasive presentations.
- Technical understanding: You learn technologies quickly and are able to master our technology stack. Programming skills are an advantage but not required.
- Your profile: You bring a solution-oriented and pragmatic mindset. You are enthusiastic about complex technical topics and enjoy finding or developing innovative solutions. You work in a structured, independent way and like to work analytically and data-driven. You willingly take on responsibility and appreciate seeing the "big picture" while maintaining attention to detail.
Benefits
- Exciting projects: Challenging digitalization projects with well-known clients from various industries.
- Room for initiative: You will work in an environment that encourages initiative and innovation.
- Personal development: Access to further training, certifications, and the opportunity to take on a lead role.
- Hybrid work: We believe in the benefits of flexibility and offer the option to work remotely while valuing in-person meetings for creative processes.
- Attractive compensation package: Composed of a competitive base salary and profit-sharing/bonus options.
- Flexible working: Enjoy the freedom to work from anywhere and to customize your workspace.
- Equipment of your choice: Choose between a MacBook or a Windows laptop, complete with monitor and mouse.
- Generous holiday allowance: 28 days of annual leave plus public holidays and a bonus day for special occasions such as your birthday.
- Work-life balance: Benefit from flexible working hours to balance your professional and personal needs.
Job title
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Degree requirement
No Education Requirement
Location requirements
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