HR Business Partner Manager driving strategic talent initiatives at USAA. Collaborating with senior leadership to align HR strategies with business objectives in a flexible work environment.
About the role
- Account Manager managing strategic retail and e-commerce accounts at iShare, a boutique IT consulting firm. Responsible for client relationship management and revenue growth, focusing on retail and CPG sectors.
Responsibilities
- Manage assigned client relationships across retail and CPG.
- Grow revenue within the assigned portfolio to $30M+ by developing new relationships.
- Collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client.
- Create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos.
Requirements
- Bachelor’s degree minimum and preferably post-graduate degree or MBA
- Industry Background: Candidates must come from retail, e-commerce, or consumer packaged goods (CPG) backgrounds.
- Ideal candidates will have experience working for well-known Retail/CPG companies at a corporate level client-facing role, or alternatively from a BPO or professional services firms.
- Strong grasp of the taxonomy and business mechanics of the e-commerce ecosystem
- Account management / client engagement roles involving ongoing relationship management, solutioning, and growth responsibilities.
- Experience in selling or expanding BPO/managed services deals into retail or CPG clients (as opposed to selling software licenses or IT solutions).
Benefits
- Flexible work from home options
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