IT Support Technician addressing technical issues and assisting users in IT department. Responsible for equipment maintenance and user training within the company.
About the role
- Technical Support Employee managing high availability concepts for SaaS products in a leading time management company. Involves hosting, monitoring, and updating of ISGUS products.
Responsibilities
- Developing high-availability concepts for ISGUS products offered as Software-as-a-Service (SaaS)
- Hosting ISGUS products in the data center and performing updates and security patches
- Monitoring data center components and ensuring guaranteed availability
- Informing sales partners and customers about functional limitations and system availability issues in the data center
Requirements
- Completed degree in Computer Science, training as an IT specialist in system integration, or equivalent qualification
- General IT knowledge (Linux and MS Windows operating systems, MS SQL and MongoDB databases)
- Prior experience with time management/time-tracking systems is a plus
- Experience with container technologies (Docker, Red Hat OpenShift, Kubernetes)
Benefits
- Flexible working hours
- Company pension schemes
- Profit-sharing
- Individualized onboarding and career development opportunities
- Open communication
- Flat hierarchies
- Performance-oriented, dynamic company culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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