Territory Manager responsible for driving profitable business growth through managing accounts and developing new business opportunities. Ensuring superior customer satisfaction and operational excellence in service delivery.
About the role
- Key Account Manager leading sales for iNova's pharmaceutical categories in Australia. Achieving targets through strategic customer-specific business planning and effective execution across Pharmacy channels.
Responsibilities
- Lead, direct & deliver the assigned iNova business categories within the assigned Pharmacy customer groups to achieve or exceed a defined sales target.
- Deliver planned financial performance of the assigned customers for key categories.
- Develop & implement a strategic, customer specific business plan that achieves all mutually agreed targets set out for defined portfolios including Cough/Cold/Flu, GI, Skin care, Sun, Galenical's, Oral Care and Medicinal/Wound/First aid.
- Set out required trade spend levels and then manage within the agreed guidelines.
- Identify & implement effective customer programs that are driven through the Brand vision & strategies.
- Lead the coordination and development of cross functional initiatives in the area of supply chain, finance & marketing with the customer.
- Communicate the overall customer category vision & key goals with both marketing & other teams during the planning process.
- Ensure range/SKU optimisation.
- Drive demand fulfilment through effective allocation of priorities, active participation in S&OP discussions and consolidating and owning demand forecasts.
- Facilitate all product communication and accurate information to relevant wholesaler/s customers.
Requirements
- Key Account management experience within the Pharmaceutical OTC, FMCG, or Life Sciences industries.
- Experience in a similar role will also be considered.
- A demonstrated understanding of basic marketing principles and the selling process.
- Experience in working with key Pharmacy banner experience is essential.
- Solid understanding of business management / finance principles.
- Strong communication skills (both oral and written).
- Computer literacy with Microsoft Office products is essential.
- Tertiary qualifications preferred (Business/Commerce).
- Strong time management skills and the ability to juggle multiple projects at the one time.
- Ability to prepare & present professionally for key meetings and presentations.
- Excellent negotiation skills and the ability to influence others at all levels.
- Ability to analyse data/market information and to draw actionable conclusions from the analysis.
- Ability to take a constructive and innovative approach to problem solving and to devise alternative solutions.
- Ability to convene and facilitate cross-functional team meetings.
- Build relationships at all levels of an organisation (internal/external).
Benefits
- Real flexibility including hybrid and flexible working and 4 days additional leave.
- Health and wellness initiatives to support employees physical, mental and social health.
- Investment and focus on continuous learning and development for all employees.
- Modern and central office environment with outcomes-based, agile ways of working.
- A thriving rewards and recognition program.
Job title
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