People Service Delivery Partner at QBE collaborating with global teams on HR strategy and projects. Working alongside People Operations and GSSC to deliver HR services with high quality.
About the role
- Senior People Consultant providing hands-on HR support in a global technology organization. Focused on people relations and compliance within EMEA, particularly Poland.
Responsibilities
- Act as a trusted adviser and subject matter expert to employees and managers on sensitive people matters, including performance management, conflict resolution, policy interpretation, and company values
- Support managers in applying people tools, policies, and procedures to enhance employee engagement, performance, and compliance
- Provide hands-on support with country-specific compliance requirements in Poland, Czechia, and Latvia
- Analyse trends and people data to develop proactive, business-focused solutions
- Partner closely with People & Purpose and HR Operations teams on policies, processes, and employee requests
- Contribute to and lead ad-hoc HR projects, reporting, and cross-functional initiatives
- Act as an onsite HR liaison when required to manage urgent or complex issues
Requirements
- 5+ years’ experience in Employee Relations, HR Generalist, or HR Business Partner roles
- Proven hands-on Employee Relations experience within Poland
- Strong customer-service mindset with a passion for delivering an outstanding employee experience
- Confident influencer, able to manage complex and sensitive cases with professionalism and discretion
- Comfortable working independently while collaborating within a global, multicultural environment
- Sound judgment and a pragmatic, solution-oriented approach
- Exposure to other EMEA labor laws is highly desirable
- Fluency in Polish and English (additional European languages are a plus)
- Excellent communication and stakeholder management skills
Benefits
- Not specified
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