IT Support Specialist assisting customers with e - forms requests and managing ticket documentation. Oversight and classification of tickets within a service level agreement framework.
About the role
- Lead strategic development of Enterprise Architecture for infodas, targeting NAF/ADMBw with extensive project involvement and client interactions. Position architecture approaches and strengthen thematic exchange in defense and IT sectors.
Responsibilities
- You are responsible for the strategic advancement of the Enterprise Architecture portfolio with a focus on NAF / ADMBw at management level.
- You shape the professional design of methods, architecture deliverables and standards and ensure their sustainable establishment.
- You actively develop enterprise architecture competency, coach teams and strengthen professional exchange.
- You contribute to the development of methods, reference architectures and standards in the context of NAF / ADMBw and represent infodas in committees and working groups.
- You support our bid processes from a content and conceptual perspective, position architecture approaches in client dialogues and contribute to the market visibility of the portfolio.
- You position our service offering in terms of content and methodology with clients, partners and in the market, e.g. through presentations, panels, trade fairs and selected LinkedIn and specialist publications.
Requirements
- You have a completed degree in IT or an equivalent technical qualification and several years of experience in the field of Enterprise Architecture.
- You bring solid knowledge of NAF and ADMBw and have experience in methodology, modeling and application in complex projects.
- You have a deep technical understanding of IT architectures (e.g. data flows, interfaces, services, IT security, compliance) and can link architecture decisions to strategic objectives.
- Ideally, you have experience working with public clients, defense or other safety-critical organizations.
- You present confidently and persuasively in presentations, talks, panels and client meetings and enjoy making and representing strategic and technical topics visible.
- You think analytically, are structured, work independently and are a true team player.
- Very good German and good English language skills are a matter of course for you.
Benefits
- Competitive compensation including variable pay components
- Flexible, autonomous working hours
- Home office
- Additional days off on bridge days and between Christmas and New Year
- Increased vacation entitlement by one day after 5 and 10 years of company service, respectively
- Christmas bonus
- Employer-funded pension plan
- Capital-forming benefits (Vermögenswirksame Leistungen)
- All locations with good transport connections
- Company bike program (JobRad) “infodas on bike” with a monthly employer subsidy
- Employee discounts
- Free coffee, water, tea, soft drinks and a fruit basket
- And much more…
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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