PR Account Executive responsible for managing client campaigns and media relations at PRLab. Engaging with tech startups and ensuring client satisfaction with strategic PR execution.
About the role
- Senior Mid Market Account Executive leading sales cycles for Infobip’s cloud communication services to mid-market clients. Focusing on account growth, relationship building, and solution development in B2B sales.
Responsibilities
- Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.
- Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.
- Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
- Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.
- Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.
- Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.
- Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.
- Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.
- Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.
- Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.
Requirements
- Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
- Fluent in English (mandatory); knowledge of additional language is a plus.
- Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).
- Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.
- Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).
- Excellent pipeline management and forecasting skills using CRM.
- Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature).
Benefits
- Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more.
- Seriously, our clients are really cool.
- Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
- Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
- Connect globally – Work with people from all over the world. We put the 'global' in globalization.
- Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.
Job title
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