Member Relations Manager at the German Startup Association, engaging members and driving campaign initiatives. Focused on internal communication, membership onboarding, and building networks.
About the role
- Account Manager in Accounting for IMT Insurance assisting customers with accounting software needs and providing resolutions for various accounting functions. Supporting clients and maintaining documentation with a focus on detail and accuracy.
Responsibilities
- Train and assist Software Services customers with accounting software needs
- Support existing customers by researching questions and offering resolutions, as well as teaching customers how to resolve issues as needed
- Provide input to improve support and training procedures
- Test changes and enhancements to the software as assigned
- Assist with maintaining product documentation
- Help customers with reconciliation of various accounting functions
- Assist with internally developed software to help stay in accordance with accounting standards
- Provide support with special projects as needed
- Must be proficient with Excel, Word, and Accounting Practices (Cash vs Accrual)
Requirements
- A college education and/or 3+ years of accounting experience
- Must be detail oriented while maintaining accuracy to ensure high-quality, error-free, and complete work
- Ability to analyze and solve problems
- Accounting background with excellent math skills is required
- Excellent working knowledge of computers, Microsoft Office products, Google products, insurance and accounting practices to support client needs
- Ability to prioritize workload and simultaneously manage multiple projects
- Maintain technical expertise and knowledge of current trends and techniques in the market
- Ability to listen and proficiently communicate to the customer, both verbally and in writing
- Must possess the ability to work well with others
- Must maintain valid drivers license due to required field work.
Benefits
- Medical, dental, and vision insurance
- Life & A D & D insurance
- 401K retirement savings accounts
- Spending accounts
- Long and short-term disability
- Profit share
- Paid vacation & sick time
- Employee assistant program
- Additional voluntary benefits
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Degree requirement
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