As a CX Retirement Operations Gustie, you’ll ensure operational accuracy and compliance in Gusto's 401(k) processes. Collaborate internally to resolve discrepancies and streamline workflows.
About the role
- Ad Operations Executive managing ad campaigns across digital platforms for major UK brands. Working closely with Sales Planners to ensure campaign effectiveness and revenue maximization.
Responsibilities
- Work closely with Sales Planners to ensure campaigns go live promptly and monitor any campaigns that may be delayed.
- Manage campaigns to maximise both revenue and performance.
- Liaise with Sales Planners on all campaign-related issues.
- Liaise closely with our licensed ad server on all technical issues and updates.
- Working with the Ad Operations team, conduct technical troubleshooting and resolve any identified issues.
- Monitor campaign performance through Google Ad Manager (GAM) and optimise campaigns to improve effectiveness and audience reach.
- Demonstrate acute attention to detail and the ability to traffic campaigns error-free.
Requirements
- Experience using Google Ad Manager (GAM).
- Demonstrable knowledge of managing digital ad campaigns and tracking performance.
- Relevant experience and understanding of the programmatic advertising ecosystem would be highly advantageous.
- Strong analytical skills.
- Experience managing multiple tasks and projects simultaneously, prioritising effectively and monitoring progress.
- Ability to consider the “big picture” and overall delivery schedule before accepting additional tasks.
- Effective time management skills, with the ability to work to agreed deadlines.
- Excellent communication skills, with the ability to adapt communication style to suit different audiences.
- A systematic approach to gathering information in order to identify root causes of problems.
- Ability to keep up to date with technical and functional developments within the business.
- Willingness to attend all necessary training to remain up to date with job requirements.
- Proven track record of working with Sales Planners to set up and launch online campaigns.
Benefits
- A relaxed working environment with regular socials including a summer festival
- Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions
- 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year’s which are in addition to your annual entitlement
- Tailored training and development through both our inhouse learning platform and LinkedIn Learning
- A progressive and transparent culture focused on your development
- Flexible / hybrid working plus early finish Fridays
- Cycle to work scheme
- Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy
- Competitive pension plans and Life Assurance
- A newly renovated modern office with lots of collaborative spaces
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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