Hybrid Technical Support, Data & Render Operator

at ImageEngine by ScientiaMobile

• Job title: Technical Support, Data & Render Operator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$44,200 - CA$54,600 per year
• Degree requirement: High School Diploma
• Tech skills: Linux, Python
• Location requirements: Hybrid, Vancouver, Canada

About the role

• Technical Support role in a renowned VFX studio maintaining data and render operations. Entry-level position managing system performance and assisting production teams.

Responsibilities

• Monitor and maintain the render farm by prioritizing jobs as requested by production.
• Monitor the studio ticketing system and overall health of the render & storage resources.
• Manage studio resources, including disk space and render farm utilization.
• Upload and download digital data to/from clients using a variety of secure data transfer methodologies.
• Troubleshoot and correct failing tasks.
• Perform backups and restores; maintain tape library and database; update online database.
• Assist in writing tools and the maintenance of the operations manual and procedures; make recommendations and enhance procedures to increase productivity, organization and efficiency.
• Shift work which includes nights and some weekends.

Requirements

• Knowledge of Linux (proficiency with basic command line tools)
• Knowledge of networked/distributed computing concepts
• Knowledge of the film industry and related processes
• Interest in visual effects pipelines including: Interest in renderfarms and farm management (eg. Tractor)
• Interest in visual effects software packages (Maya, Arnold, Nuke etc.)
• Interest in high-end / high capacity storage systems
• Interest in production tracking systems (Shotgrid)
• Entry level scripting language experience is a plus (eg. Python).

Benefits

• Extended healthcare from day 1, premiums 100% covered by Image Engine
• Up to 8 paid Health and Wellness days per year.