2nd Line Network Support Engineer supporting network services across Wanstor's customer environments. Key role in troubleshooting and resolving complex network incidents within the NOC team.
IS
Hybrid Technical Support, Data & Render Operator
Posted 5 months ago
About the role
- Technical Support role in a renowned VFX studio maintaining data and render operations. Entry-level position managing system performance and assisting production teams.
Responsibilities
- Monitor and maintain the render farm by prioritizing jobs as requested by production.
- Monitor the studio ticketing system and overall health of the render & storage resources.
- Manage studio resources, including disk space and render farm utilization.
- Upload and download digital data to/from clients using a variety of secure data transfer methodologies.
- Troubleshoot and correct failing tasks.
- Perform backups and restores; maintain tape library and database; update online database.
- Assist in writing tools and the maintenance of the operations manual and procedures; make recommendations and enhance procedures to increase productivity, organization and efficiency.
- Shift work which includes nights and some weekends.
Requirements
- Knowledge of Linux (proficiency with basic command line tools)
- Knowledge of networked/distributed computing concepts
- Knowledge of the film industry and related processes
- Interest in visual effects pipelines including: Interest in renderfarms and farm management (eg. Tractor)
- Interest in visual effects software packages (Maya, Arnold, Nuke etc.)
- Interest in high-end / high capacity storage systems
- Interest in production tracking systems (Shotgrid)
- Entry level scripting language experience is a plus (eg. Python).
Benefits
- Extended healthcare from day 1, premiums 100% covered by Image Engine
- Up to 8 paid Health and Wellness days per year.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Provide high - quality IT support managing endpoints, SaaS applications, and IT services at Motive. Requires strong troubleshooting skills and experience across macOS, Windows, and Linux environments.
Responsible for moderately complex transaction processing and reconciliation at Bank of America. Assisting in training and supporting clients with operational efficiency.
Service Desk Support Engineer providing first and second - level technical support for a key customer expansion. Exciting opportunity with a Managed Service Provider headquartered in Sydney.
Software Support Technician providing end - user support for manufacturing ERP software solutions. Resolving issues and testing corrections to meet business requirements while collaborating with the software development team.
Technical Support Engineer at Flexera providing support for cloud infrastructure and FinOps. Ensuring customer success while troubleshooting and resolving complex issues.
IT Field Support Analyst providing technical support and maintaining IT equipment at TechnipFMC. Responsible for managing hardware assets and supporting local IT requests.
Technicien Support Informatique offrant un soutien IT de proximité aux utilisateurs et à la chaine d'approvisionnement industrielle chez Essity. Gestion des demandes, résolution d'incidents, et travail avec les équipes globales.
IT Support Analyst providing technical assistance in a hybrid workplace. Focused on user support and managing IT assets at B2e Group.
Controls Engineer providing technical support to high - profile customers for automation systems. Focused on resolving complex issues and improving service efficiency.