HR Manager overseeing global HR operations for Fulfillment IQ, transforming logistics technology through strategic HR leadership. Leading a remote team across Canada, U.S., and India.
Responsibilities
Lead HR operations across all three regions (Canada, U.S., India), ensuring consistent employee experience and compliance.
Manage and mentor a global HR and Recruitment team of 8–10, including 5 India-based recruiters and HR generalists in North America.
Oversee the full employee lifecycle—onboarding, documentation, background checks, exit management, and coordination.
Maintain a two-week onboarding SLA; ensure all joining kits, IDs, and documentation are completed on time.
Implement automation and AI-based tools to improve accuracy, speed, and candidate quality.
Define HR SLAs for recruitment, onboarding readiness, and hiring manager updates; track and report weekly.
Transition all HR reporting into a unified PowerBI dashboard linked to BambooHR.
Rationalize sourcing spend (e.g., LinkedIn Recruiter) and report on ROI by source.
Implement structured screening and video assessments for quality control before technical panels.
Drive employer branding through updated career page, referral campaigns, and LinkedIn Life content.
Plan and execute engagement events, recognition programs, and quarterly culture themes.
Launch pulse surveys and track engagement vs. retention and performance KPIs.
Partner with Marketing to enhance internal storytelling and communications.
Own compliance and audits across all entities (Canada, U.S., India).
Requirements
8–12 years of HR experience managing multi-region operations (Canada, U.S., India preferred).
Strong foundation in operational HR—onboarding, compliance, analytics, recruitment execution.
Proven experience managing HRIS/ATS systems (BambooHR, Workable, PowerBI, M365).
Familiarity with AI-enabled recruiting tools and automation platforms.
Solid understanding of employment laws and cross-border HR compliance.
Experience leading remote, hybrid, and cross-cultural teams.
Analytical, data-driven mindset with excellent communication and stakeholder management skills.
Certification such as CHRP/CHRL, SHRM-CP, or equivalent preferred.
Benefits
Employee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program.
Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans.
Professional Growth: We provide a dedicated learning and development budget to support your career growth.
Flexible Work: You will have access to flexible work hours and remote flexibility.
Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture
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