Operational Support Specialist providing mission - critical operational and compliance support to federal customers in Annapolis Junction, Maryland. Handling day - to - day workflows, documentation, and training team members.
About the role
- Animateur de la relation client en alternance chez Castorama à La Seyne-sur-Mer. Gérer l'équipe de services client et maintenir la relation avec les partenaires du magasin.
Responsibilities
- Lead a team dedicated to delivering customer services
- Implement the store's service offering in alignment with company strategy
- Build, engage and retain the store's network of partners (tradespeople, rental companies, delivery providers...)
- Demonstrate initiative and commitment to ensure a high-quality, lasting customer relationship
- Analyze commercial activity and the performance of the service offering
- Ensure legal and administrative compliance in the application of service procedures
Requirements
- Strong customer service orientation
- Commercial mindset / interest in retail
- Ability to foster teamwork and unite people
- Results-driven
Benefits
- Supplementary health insurance and employee welfare coverage
- Benefits offered by the Works Council (CSE)
- Break/relaxation areas
- Meal vouchers after three months of employment
- Employee discount card on in-store products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Operational Support Specialist providing mission - critical support to federal customer in Annapolis Junction, Maryland. Managing operational workflows and maintaining high - quality documentation.
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