About the role

  • Platform Operations Manager overseeing hybrid infrastructure strategy and delivery at Anglian Water. Focusing on operational reliability, team development, and driving continuous improvement in platform operations.

Responsibilities

  • Lead platform strategy and delivery - managing the hybrid infrastructure roadmap, balancing in-house and managed service capabilities, and embedding automation-first, resilient design from the outset.
  • Ensure operational reliability and service-aware operations - overseeing Site Reliability Engineering, uptime, performance, and proactive observability to reduce operational toil and enable self-healing platforms.
  • Develop people and partnerships - leading and coaching a high-performing team, building in-house capability, and managing relationships with strategic partners to drive service improvement.
  • Drive continuous improvement and transformation - championing DevOps, automation, and modern Cloud practices, identifying opportunities to reduce cost and complexity, and fostering a culture of learning, experimentation, and safe challenge.

Requirements

  • Degree in a technology or computing discipline
  • Extensive experience leading hybrid platform operations (cloud/on-prem)
  • Proven track record of leading SRE, DevOps and infrastructure automation practices
  • Experience managing network and platform engineering teams
  • Strong working knowledge of platform observability and telemetry tools
  • Experience managing outsourced and in-house technical teams
  • Understanding of ITIL processes (esp. Change, Incident, Problem)
  • Familiarity with containerised environments and Infrastructure as Code
  • Relevant professional certifications (e.g. Azure, AWS, ITIL, SRE) - desirable

Benefits

  • Full private healthcare with no excess
  • 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
  • A flexible working culture
  • Competitive pension scheme – we double-match your contributions up to 6%
  • Life Assurance at eight times your salary
  • Personal Accident cover – up to 5x your salary
  • Bonus Scheme

Job title

Platform Operations Manager

Job type

Experience level

Mid levelSenior

Salary

£70,000 - £75,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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