Operations & Automation Manager ensuring the efficiency of operations and processes at a fashion company in Berlin. Focused on KPI - driven profitability and service excellence in a hybrid work environment.
About the role
- Operations & Automation Manager driving scalable systems for e-commerce at HOLZRICHTER Berlin. Focused on automation, profitability, and customer satisfaction in a dynamic environment.
Responsibilities
- You sustainably reduce our Cost of Delivery (COD) and take responsibility for efficiency and outcome quality across purchasing, fulfillment and after-sales.
- You systematically identify improvement opportunities in processes and implement sustainable solutions.
- You monitor and optimize our core systems (JTL Wawi, payment interfaces, webshop).
- You actively drive the automation of operational processes using AI tools and low-/no-code solutions.
- You promote a data-driven, digital company culture and inspire others to work smarter.
Requirements
- You have solid experience in e-commerce operations, ideally in a fast-paced startup environment.
- You think in a data-driven, systemic way and have a strong sense for processes.
- You understand technologies (ERP, interfaces, BI tools) and learn new systems quickly.
- You leverage AI and automation tools to simplify processes and make measurable improvements.
- You are results-oriented and enjoy taking responsibility.
Benefits
- A motivated team that supports one another, grows together and aims to positively change fashion.
- Short decision-making paths and genuine responsibility.
- An agile working culture with transparency, autonomy and scope to shape your role.
- Rapid personal growth through monthly feedback and diverse professional development opportunities.
- Flexible working hours, hybrid work and freedom for personal projects.
- Regular team events that strengthen our cohesion.
- A permanent contract with 30 days of vacation per year.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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