Operations & Automation Manager driving scalable systems for e - commerce at HOLZRICHTER Berlin. Focused on automation, profitability, and customer satisfaction in a dynamic environment.
About the role
- Operations & Automation Manager ensuring the efficiency of operations and processes at a fashion company in Berlin. Focused on KPI-driven profitability and service excellence in a hybrid work environment.
Responsibilities
- Manage profitability, margin and working capital based on core KPIs
- Plan and implement measures to reduce returns, COD and warehouse inefficiencies
- Establish, maintain and further develop a standardized operations setup (SOPs, playbooks, automations)
- Conduct weekly business reviews including KPI tracking, variance analyses and action plans
- Ensure a consistent data foundation ("single source of truth")
- Continuously optimize processes in collaboration with all operational teams
- Own responsibility for service and operations excellence
Requirements
- Several years of experience in operations, process or business management
- Strong understanding of metrics, margins, processes and operational interdependencies
- Experience building and optimizing scalable processes and standards
- Structured, solution-oriented working style with a high degree of ownership
- You leverage AI and automation tools to simplify processes and drive measurable improvements
Benefits
- A motivated team that supports each other, grows together and aims to positively change the fashion industry
- Short decision-making paths and real responsibility
- An agile work culture with transparency, autonomy and room to shape your role
- Rapid personal development through monthly feedback and diverse training opportunities
- Flexible working hours, hybrid work and freedom for personal projects
- Regular team events that strengthen our cohesion
- A permanent contract with 30 days of annual leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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