Office Manager in Mannheim, coordinating office management and administrative tasks for clients and staff in a global service context.
About the role
- Administrative Specialist supporting Hyatt's Growth Program Management team in various administrative responsibilities. Collaborating with Development leaders to improve team productivity.
Responsibilities
- Managing a wide variety of administrative responsibilities
- Supporting Development leaders to build the optimal working environment for fast-moving hybrid teams
- Arrangement of flight, hotel, and other travel for senior members of Development organization and monitoring of travel in progress
- Coordination of expense collection and submission for senior members of Development organization
- Scheduling and planning for various team virtual meetings, in-person meetings, owner meetings, and conference activities
- Calendar management for senior members of the Development organization and administration of Outlook and Teams shared calendar resources for the broader team
- Vendor set-up and organization of work contracts, processing of invoices, and broad support for maintaining vendor relationships
- Maintenance of organizational charts, team rosters, seating charts, contact lists, and productivity tools rosters
- Coordinates Development Committee meetings, including scheduling and communication, confirming, proofreading, and filing appropriate documentation, and implementing new governance processes
- Evaluates internal processes across calendar management, vendor processes and development governance to identify inefficiencies and implement scalable solutions
- Makes recommendations for and implements efforts to streamline Development’s administrative and operational tasks
- Assists with the collection, organization, and utilization of current and perspective owner contact information across Development sales and operations systems
Requirements
- 7+ years experience as Administrative Assistant, Coordinator, or Specialist in a hospitality, travel, or franchise business
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Demonstratable experience with continuous improvement, efficiency, or innovation projects
- Command of MS Office suite including Word, Excel, PowerPoint, and Outlook
- Familiarity with administration of MS SharePoint and MS Teams
- Previous experience supporting hotel sales or business development vastly preferred
- Experience in customer or owner facing administrative roles preferred
- Familiarity working with sales contact or relationship management platforms preferred
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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