Administrative Assistant providing critical support to patients and families in a healthcare setting. Handling inquiries, resolving conflicts, and ensuring smooth service delivery.
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Hybrid Administrative Assistant – Affirmative Action Position (for People with Disabilities)
Posted 10 hours ago
About the role
- Administrative Assistant supporting healthcare teams and ensuring the integrity of operational processes. Contributing to service indicator analysis and ongoing improvement opportunities.
Responsibilities
- Enter, maintain and adjust data in the MV Soul system, ensuring the integrity of clinical and administrative information.
- Assist in creating, populating and monitoring performance indicators and OKRs, providing input to support managerial decision-making.
- Prepare internal controls, administrative and financial reports, ensuring data accuracy and organized documentation using specialized software.
- Provide direct support to physicians and secretaries in organizing the surgical patient journey, optimizing workflows to ensure operational efficiency.
- Schedule appointments, exams and infusions through in-person service, telephone or back-office tools (WhatsApp Business).
- Deliver compassionate service to patients and companions, providing institutional information, process guidance and assistance with collecting signatures on official documents.
- Manage the flow of mail, emails and messages promptly and in an organized manner, ensuring efficient internal and external communication.
- Perform additional administrative tasks as requested by management, aiming for process harmony and the smooth operation of the hospital unit.
- Control and manage resource usage, minimizing losses and reporting any irregularities in processes.
Requirements
- High school diploma completed
- Preferably currently enrolled in higher education
Benefits
- Medical Assistance: Outpatient, hospital and obstetric coverage for you and your legal dependents.
- Dental Assistance: Company-subsidized plans covering basic procedures through orthodontics and prosthetics.
- Pharmacy Agreement: Convenient access to medications through a partnered network with payroll discount and limits based on salary.
- Wellhub (Gympass): Well-being platform providing access to gyms and health apps, extendable to up to 3 dependents.
- Meal Card: Daily credit for each workday to cover your meals.
- Grocery Card: Free monthly credit to help with supermarket purchases.
- Private Pension: Company-sponsored plan to help build financial reserves and future income.
- Life Insurance: Coverage for death and disability, providing financial protection for you and your family.
- PPR (Profit Sharing Program): Annual bonus based on achieving the cooperative’s collective goals.
- Transportation Voucher: Available for commuting between home and work for on-site or hybrid arrangements.
- Parking: Partnerships with parking facilities near company locations.
- Day Off: One day off granted after your birthday for you to use as you wish.
- Family Support: Daycare or nanny assistance for employees with children up to 16 months old.
- Benefits Club: Partnerships and discounts with educational institutions, language schools and leisure providers.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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