Lab Administrative Assistant handling various administrative tasks including billing and result reporting. Demonstrating competency in medical terminology and customer service.
About the role
- Assistente Administrativo responsible for supporting administrative processes regarding credentialing in healthcare. Join Humânia, a leader in patient support programs, providing tailored healthcare solutions.
Responsibilities
- Responsible for providing administrative support for credentialing network processes and supporting the department with other activities as needed.
- Perform operational tasks related to updating documents and registration information of credentialed providers, completing contracts, and configuring parameters in the system.
- Register, monitor, and maintain partner records in the system through contract and documentation updates.
- Support financial/billing control for credentialed clinics, laboratories, and hospitals.
- Respond to system tickets and requests according to SLA deadlines.
- Provide internal and external customer service via email and phone.
- Perform similar and/or related tasks.
Requirements
- Bachelor's degree completed or in progress (healthcare, administrative, or related fields) is a plus.
- Experience in administrative tasks is a plus.
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
Benefits
- Health insurance – taking care of what matters most: your health;
- Dental plan – taking care of your smile;
- Home office allowance – added comfort for your remote work days;
- Meal allowance – convenience and quality in your day-to-day life;
- Transportation voucher – for stress-free commuting;
- Life insurance – security and protection for you and your family;
- Private pension plan – helping you plan your future;
- PPR – Profit Sharing Program (Results Participation Program);
- Viveo Health Center – convenient access to various in-person specialties and an online platform;
- Exclusive discounts at Mafra Especialidades store;
- TotalPass – fitness and wellness benefits;
- Exclusive partnerships and discounts for employees – for education, leisure, and more.
- Exclusive benefits for employees with disabilities (PCDs) and INSS-rehabilitated employees:
- Subsidy: up to 70% of the cost of devices and prostheses according to internal policy (benefit granted only for devices related to the disability);
- Device replacement every 2 years with medical recommendation, provided it is not due to misuse.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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