Onsite Global Account Manager – Top Hyperscaler, Colocation

Posted 4 days ago

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About the role

  • Global Account Manager developing customer-centric strategies for Top Hyperscaler clients at Hitachi Energy. Leading cross-functional teams to drive innovation and long-term success in the datacenter sector.

Responsibilities

  • Shape and own a long‑term, customer‑centric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem
  • Lead annual planning and high‑impact business reviews to steer strategic priorities and long‑term growth
  • Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
  • Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities
  • Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
  • Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions
  • Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
  • Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs
  • Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
  • Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

Requirements

  • 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
  • Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps
  • A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts
  • Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships
  • Demonstrated success in retention and expansion strategies for high-value, global strategic accounts
  • Deep understanding of customer, market, and technology trends shaping the datacenter industry
  • Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments
  • Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
  • Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
  • Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling

Benefits

  • Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.
  • Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
  • Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
  • Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
  • Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

Job title

Global Account Manager – Top Hyperscaler, Colocation

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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